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Contact Customer Support. We Are Always Here to Help.
If you have a question, need to troubleshoot, or simply want to chat with a real person, our customer service team is here 24/7. Yes, even at 3AM. Talk to a human at 833.920.5400.

Frequently Asked Questions
We make it Ezee to switch! Watch this What to Expect During Installation video to learn more.
Ezee Fiber Internet plans include: - A fiber optic cable, which will bring the fiber connection into your home. An Optical network device which will provide wired connectivity to devices throughout your home. An eero Wi-Fi router is included at no additional charge.
An adult who is 18 years or older must be present during the installation process.
It’s easy! You can log into the Ezee Fiber website by entering your email address and password, then select the 'Make a Payment' button. You can review your monthly charges, pay your bill and easily update your payment method. We accept Visa, Discover, American Express, Diners Club and MasterCard.
We accept Visa, Discover, American Express, Diners Club and MasterCard. Your initial payment will be processed on the day of your service installation, with subsequent monthly payments occurring on the same day thereafter.
It’s easy! You can login HERE.
You are billed for service once your installation has completed. We bill one month in advance and monthly thereafter. There are not installation charges, taxes or fees. Lifetime pricing, you bill will not change.
If you have questions about your bill or would like to make a payment over the phone, please contact us at 346.644.3788 in TX or 505.785.7200 in NM.
You can log into the Ezee Fiber website by entering your email address and password and select 'Make a Payment' on the left hand navigation, then auto payment. In the portal you can update your payment method and your credit card information. Ezee Fiber will automatically bill the card on file. We accept Visa, Discover, American Express, Diners Club and MasterCard. Your initial payment will be processed on the day of your service installation, with subsequent monthly payments occurring on the same day thereafter.
In order to bring Ezee Fiber Internet to a new area, a whole lot of heavy lifting has to happen. Our professionally designed systems require infrastructure to be built in the entire community, which sometimes requires us to access rights of way or easements that could fall next to or across your property.
All construction happens in the public right of way. The right of way houses utilities including power, water, and in this case the conduit which will carry fast, reliable internet to homes in your neighborhood. Ezee Fiber works to mitigate any potential mess or disruption, we take precautionary measures such as using tarps and boards. Our aim is to minimize the impact on your property and be considerate of your space. We assure you that every effort is made to keep disturbances as minimal and non-intrusive as possible. Furthermore, once the installation is complete, we will diligently restore everything to its original state, ensuring your property returns to its prior condition.
If you have questions, please submit the below contract form or contact us via phone at 833.920.5400 or email: construction@ezeefiber.com.
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