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The Hidden Cost of Bundling Phone and Internet

November 6th, 2025

Read Time: 5 min

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Telecommunications companies aggressively market internet and mobile bundles as the ultimate money-saving solution. "Bundle and save!" they promise, with eye-catching promotional rates. But is bundling truly the cost-effective and convenient option it appears to be?

As your neighbors in the area, we've seen the fine print that many providers hope you'll overlook. The game has changed from forcing landlines on households to pushing mobile and TV packages that don't always add up. Let's pull back the curtain on what these Internet bundles really cost you. Not just in dollars, but in service quality and flexibility.

What Are Phone and Internet Bundles?

Phone and internet bundles combine multiple telecommunications services under one provider and one bill. These packages typically include internet service along with mobile phone service, and often expand to include TV services as well. The most comprehensive options, sometimes called "triple play" or "quad play" bundles, may include:

  • High-speed internet and Wi-Fi
  • Television packages
  • Mobile phone service

On the surface, phone, TV, and internet bundles seem logical. The pitch is compelling: consolidate services, simplify billing, and enjoy discounted rates compared to purchasing each service separately. Many providers advertise savings of $10-30 monthly for bundled services versus standalone options.

Unfortunately, as with many things that seem too good to be true, there's more to the story.

The Reality of Bundling

The initial promotional rates for the best home internet and phone bundles can look attractive. However, these introductory prices typically increase substantially after the promotional period ends, usually after 12 months. Here's what typically happens:

  1. Promotional pricing expires: Your $89.99 bundle suddenly jumps to $129.99 or more.
  2. You're locked into contracts: Early termination fees can range from $100-400.
  3. You pay for services you don't need: Many households no longer use landlines, but pay for them anyway.
  4. Quality compromises: Bundled services often don't offer the best-in-class option for each service type

According to a consumer survey, nearly 65% of customers who bundled services are paying top prices while having the lowest customer satisfaction scores.

Common Hidden Fees in Bundled Packages

Beyond the promotional price jump, the advertised cost of a bundle is rarely what you actually pay. Providers often tack on an array of extra monthly charges and one-time fees that aren't prominently disclosed during sign-up. Here’s what to look for:

  • Equipment Rental Fees: You'll often pay a separate monthly rental fee of $5-$15 for each piece of equipment required, such as modems, routers, and set-top boxes for TV. These fees can add up quickly.
  • Broadcast TV Fees: This is a surcharge of $10-20 or more per month that providers add to your bill to cover the cost of local channels, even though TV service is supposedly already included in your bundle price.
  • Regional Sports Fees: If your TV package includes sports, expect an additional (and typically mandatory) monthly charge of $5-$15 for regional sports networks, whether you watch them or not.
  • Internet Speed Upcharges: The attractive bundle price you see advertised often only applies to the provider's slowest internet speed. Upgrading to a faster, more usable speed tier can significantly increase your monthly bill.

What Do Consumers Really Want?

Consumers have evolved beyond the traditional telecommunications model. Nowadays, people actually value:

  • Paying only for services they actually use
  • Flexibility to change or cancel services without penalties
  • Superior performance for their most-used services (typically internet)

The reality is that while phone and internet bundles might have made sense in the early 2000s, today's households primarily need one thing: strong, reliable internet. With the rise of streaming services, video calling, and VoIP solutions for businesses, a strong internet connection can effectively replace traditional phone and TV services, often at a fraction of the cost.

Let's Do the Math: Bundling vs. The Freedom to Choose

The biggest myth about bundling is that it’s automatically cheaper. Let’s compare a typical bundle with a more flexible, internet-first approach.

Scenario 1: The Competitor's Bundle Trap

A major provider advertises an "Internet + Mobile + TV" bundle for a promotional rate of $120/month. Here’s the true cost:

  • Promotional Price: $120/month (for the first 12 months)
  • Post-Promo Price Hike: Jumps to $160/month or more.
  • Hidden TV Fees: Add a Broadcast TV Fee (~$20/mo).
  • Equipment Rental: Add a cable box/DVR fee (~$10/mo).
  • True Monthly Cost (after 1 year): ~$205

For over $200 a month, you're paying for hundreds of channels you don't watch and are locked into a single provider for all your services, limiting your ability to switch if a better mobile or internet deal comes along.

Scenario 2: The Ezee Fiber Approach (Freedom and Value)

Instead of a restrictive bundle, you start with what you actually need: fast, reliable fiber internet. Then, you add only the services you want.

Ezee Fiber 1 Gig Internet: $69/month

  • Your Choice of Streaming: Pick two of your favorite services (e.g., Netflix & HBO Max): ~$39/month
  • Your Choice of Mobile Provider: Get a premium plan from a top-rated carrier: ~$65/month
  • True Monthly Cost: $173

With this approach, you save over $30 a month while getting best-in-class service for everything you use. You have the freedom to switch your mobile provider or streaming services anytime you want without disrupting your internet service. That's real savings and flexibility.

How Ezee Fiber Is Different

Unlike traditional telecommunications companies that push bundles to maximize revenue, Ezee Fiber takes a different approach. We focus on doing one thing exceptionally well: providing lightning-fast, reliable fiber internet without the gimmicks.

Our approach includes:

No bundling pressure – we offer what you need, not what maximizes our revenue

By focusing on delivering superior internet service, we eliminate the compromises and hidden costs that come with traditional bundles.

When evaluating phone and internet bundles, remember that the best value isn't about getting more services. You should be getting the right services at a fair price with no surprises. That's both good for your budget and your peace of mind.

Stop paying for services you don’t need. Switch to Ezee Fiber for fast, reliable internet with transparent pricing — no hidden fees, no unnecessary bundles. Check availability in your area today.

Frequently Asked Questions

No. A phone and internet bundle's true cost is often higher than the advertised price. It becomes more expensive because you are:

  • Paying for services you don't use.
  • Losing the freedom to switch, which prevents you from choosing a better, more affordable mobile plan from another carrier.

Facing more hidden fees, as providers add separate surcharges and equipment rental costs for each service in the bundle.

It depends on your specific needs. Bundling might make sense if:

  • You actively use and value all services in the bundle
  • You've calculated the total cost, including all fees
  • You've compared it against standalone alternatives

For many households, however, investing in quality standalone internet and using internet-based alternatives for phone and streaming TV often provides better value and flexibility.

Companies offer bundles primarily to increase "customer stickiness," which is an industry term for making it harder for you to leave.

It creates a barrier to switching. When your internet and mobile services are tied together, you can't switch one without affecting the other. If a competitor offers a better mobile deal, you're less likely to take it because breaking your bundle could cause your internet price to skyrocket.

It increases revenue per customer. By selling you multiple services, they maximize their revenue from your household and can obscure the true cost of each individual service within the promotional price.

This business model focuses on locking you in, rather than earning your loyalty with a superior product. Providers that focus on a single, best-in-class service believe in winning your business through quality, not by making it difficult to leave.

Stay connected with Ezee.