Our Commitment to Your Privacy and Data Protection

Dated: 06/2025 THIS PRIVACY POLICY (the “Policy”) details the information that Ezee Fiber Texas, LLC and its affiliates (collectively, “Ezee Fiber”, “us”, “we”, or “our”) may collect from you or that you may provide to us when you access or use any content, functionality and services offered on or through http://ezeefiber.com (the “Website”) and also describes our practices for collecting, using, maintaining, protecting, and disclosing that information. This Policy applies to all information we collect: (i) from this Website; (ii) in email, text, and other electronic messages between you and us; (iii) through mobile and desktop applications you download from us; and (iv) when you interact with our advertising and applications on third-party websites and services through our Website. We may modify this Policy at any time and any such modification will be effective upon its publication. You are solely responsible for monitoring this Website for such modifications. If you do not agree to be bound by this Policy, then you must immediately stop accessing or using this Website. 1. INFORMATION COLLECTION. To access and use this Website, we may ask you to provide us with certain personally identifiable information, such as name, postal address, email address, telephone number, social security number, or any other identifier that can be used to contact or identify you and any other non-personally identifiable information (collectively, “Personal Information”). The information we collect from our Website may include: (i) information that you provide to us; (ii) your correspondence (including email addresses) to us; (iii) details of the transactions you have with us, including financial information; (iv) your search queries on the Website; (v) your responses to surveys, including any posted contributions; (vi) information about you in the aggregate but individually does not identify you; and (vii) from third parties, such as our business partners. As you navigate through and interact with our Website, we collect information that your browser sends whenever you visit our Website, which may include information such as your computer’s internet protocol address, browser type, browser version, visited pages, the time spent on those pages, your location when you visit our Website, , visit time and date, information about cookies, network connection, server information, and other statistics. We also collect information about your use of our services via third-party analytics services. The technologies we use for automatic data collection may include cookies and web beacons. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, then you may not be able to use some portions of our services. Some content or applications, including advertisements, on the Website are served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Website. The information such third parties collect may be associated with your Personal Information or such third parties may collect information, including Personal Information, about your online activities over time and across different websites and other online services. These third parties may use this information to provide you with interest-based (behavioral) advertising or other targeted content. We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, then you should contact the responsible third party directly. 2. INFORMATION USE. We use the information we collect from you or that you provide to us: (i) to present our Website and its contents to you; (ii) to provide and improve our services; (iii) for sales, installation, operation, administration, support, network management, maintenance, customer service, communications with you, billing, and collection; (iv) to market our services to you, including through targeted advertisements; (v) to detect, investigate, and prevent activities that may violate our policies and terms of service or be fraudulent or illegal or a threat to safety; (vi) and to assist law enforcement and comply with court orders and other legal requirements. We may also use your information to contact you about our own and third parties’ products and services that may be of interest to you. We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your Personal Information for these purposes without your consent, if you click on or otherwise interact with an advertisement, then the advertiser may assume that you meet its target criteria. 3. INFORMATION DISCLOSURE. We may disclose the information collected from and about you as follows: (i) with your consent; (ii) to our subsidiaries and affiliates; (iii) to our service providers and contractors in order to provide our services; (iv) to comply with a court order or legal requirement; (v) if we believe that there has been fraud, abuse, a violation of ours or any third party’s rights, or a violation of our policies and our terms of service and use of the Website; (vi) in an emergency to protect your safety or that of others; (vii) as disclosed to you at the point of collection; (viii) to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Ezee Fiber’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by Ezee Fiber about our Website users is among the assets transferred. We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. 4. OPTING OUT OF CERTAIN MARKETING COMMUNICATION. You consent and accept to receive communications from Ezee Fiber, including by email, text message, and calls to the telephone number provided by you to Ezee Fiber. By consenting to being contacted by Ezee Fiber, you agree to receive recurring communications generated by automatic telephone dialing systems and / or which will deliver prerecorded messages sent by or on behalf of Ezee Fiber, including communications concerning Ezee Fiber promotions. To opt-out of such promotions, emails, text messages, calls or other communications, please contact Ezee Fiber or by selecting the unsubscribe button at the bottom of our emails. We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt-out of receiving targeted ads from members of the Network Advertising Initiative on its website at: https://thenai.org/opt-out. Nevada residents who wish to exercise their sale opt-out rights under Nevada Revised Statutes Chapter 603A may submit a request to the designated address below. However, please know we do not currently sell data triggering that statute’s opt-out requirements. If you are a California resident, California law may provide you with additional rights regarding our use of your Personal Information. To learn more about your California privacy rights, visit https://www.oag.ca.gov/privacy/ccpa. California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our application that are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please send an email to the address below. 5. DATA RETENTION. Ezee Fiber maintains information that personally identifies you in our regular business records while you utilize to our services. We also maintain this information for a period after you no longer subscribe to a service if the information is necessary for the purposes for which it was collected or to satisfy legal requirements. These purposes typically include business, legal, or tax purposes. If these purposes no longer apply, then we will destroy, de-identify, or anonymize the information according to our internal policies and procedures. 6. DATA SECURITY. While we use commercially reasonable means to protect your Personal Information, we cannot guarantee its absolute security. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website. We have implemented measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions and CPNI will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. 7. LINKS TO OTHER SITES. Our Website and services may contain links to other websites, platforms, services, and applications that are not operated by us. If you click on a third-party link, you will be directed to that third party’s website, platform, service, or application. We strongly advise you to review the privacy policy of every website, platform, service, and application you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party website, platform, or service application. 8. CHILDREN’S PRIVACY. Our Website is not intended for children under 16 years of age. No one under age 16 may provide any information to or on the Website. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, then please contact us. If we discover that a child 16 or under has provided us with Personal Information, we will promptly delete such information from our servers. 9. CPNI POLICY. Customer proprietary network information (“CPNI”) is information that relates to the quantity, technical configuration, types, destination, location, amount of use, and billing information of your telecommunications services with Ezee Fiber. Federal law governs our use and sharing of your CPNI, and you can limit the sharing of your CPNI if you do not want us to use it to market services to you that are different than those you are currently receiving. For more information about our CPNI Policy, please contact us at the address below. 10. HOW TO CONTACT US. Ezee Fiber Texas, LLC 5959 Corporate Dr., Suite 2000 Houston, TX US 77036 (713) 255 – 7500 or Legal@ezeefiber.com