Network Resilience
Our infrastructure is built with redundancy, backup power solutions, and smart routing to keep your service strong even when the weather isn’t. This is one of the few reasons why Ezee Fiber has a 99.99% reliable network.
Storm Preparation
Weather the Storm with Ezee Fiber
When inclement weather is on the horizon, preparing your home and safeguarding your technology can make a critical difference in how well you recover. High winds, heavy rain, and power outages can cause lasting damage not just to your property, but also to the devices and data you rely on every day. Taking a few proactive steps can help protect both your physical space and your digital life. From securing windows and unplugging electronics to backing up important files and ensuring internet connectivity options post-weather event, planning ahead is key.
How Ezee Fiber Prepares for Severe Weather So You Stay Connected
From emergency alerts to checking in with loved ones, reliable internet is essential during severe weather. Here’s how we—and you—can prepare for whatever nature brings.
Region-Specific Readiness
We tailor our response plans to the threats that matter in your area: • Texas: hurricanes, flooding, high winds, tornadoes • New Mexico: wildfires, dust storms, extreme heat, earthquakes • Washington: ice storms, snow, mudslides & heavy rains
24/7 Communication
Our local crews are trained and ready to respond quickly and safely. When weather hits, they’re assessing, restoring, and communicating every step of the way. We also have manned customer service teams available to answer any questions 24/7.
eero Secure Advantage
Your eero Secure subscription includes built-in security that provides additional features through the eero app like dynamic internet alternative connection, advanced online security and content filters.
We're not just an internet provider. We're your neighbors too.
Repairs Done Right
If repairs are needed, we’ll communicate clearly and act quickly. We take before-and-after photos and are committed to leaving your property just like we found it. During high heat or heavy storms, some yard restoration (like sod or soil) may take a few days—but we won’t leave until it’s right.
Contact Us Directly
Save our support number so you can quickly report any issues. Our team is local, responsive, and here to help. Call us at 833-920-5400 if you are able.
